Terms of Service

Shipping Policy

You must be 21 or older to order wine or spirits. By placing your order, you claim you are older than 21 years of age. All shipments of alcoholic beverages require an adult signature upon delivery, therefore we cannot ship to P.O. Boxes.

If you would like your wine shipped to you, we will contract with a third party carrier on your behalf to ship; by requesting delivery of your order you authorize us to do so. We are not responsible for any breakage or damage of wine by the carrier and you are responsible for all insurance as well as shipping costs in accordance with our shipping policies. We make no representations as to your legal rights to ship or import wine from the state in which you reside or into any other state; you are solely responsible for complying with all applicable laws, obtaining all necessary license or permits, and paying all taxes or other amounts due.

Due to restrictive regulations we cannot ship to the following states: Alabama, Arkansas, Delaware, Kentucky, Maryland, Massachusetts, Mississippi, Montana, New Hampshire, North Dakota, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Texas, and Utah. This list is subject to change from time to time, so please give us a call to discuss shipping/delivery options if you reside in one of these states. For questions regarding international or consolidated shipments, please give us a call to discuss your situation: 646-712-8200.

We can ship spirits only within New York State.

All shipments are made via third party carrier and any associated shipping charges will be calculated at checkout.

Extreme Weather Conditions

Manhattan Wine Company will not ship your wine when it is too hot or too cold. We will glady store your wine free of charge in our temperature controlled conditions until it is safe to ship. If you are shipping to the West Coast, we recommend shipping on a Monday to avoid any chance of the wine sitting in a warehouse over the weekend. Anyone requiring shipping in extreme weather and not using expedited services will be required to sign a shipping waiver.

Refund/Cancellation

Manhattan Wine Co. will replace a 'defective' wine returned to us with within 30 days with a sales receipt for an exchange of equal value or store credit. Because we cannot control storage conditions outside of our premises, we cannot exchange unopened bottles of wine after 30 days. Cancelled orders are subject to a 15 % restocking fee.