Return & Refund Policy

Return and Refund Policy

For In Store Purchases: we will gladly exchange any un-opened and/or un-used bitters, barware, and mixers. All alcohol sales are final.
We do not offer returns or refunds of any kind on online purchases. We are not responsible for damage or loss caused by the carrier or shipper. However, should you notify us with a problem, we may, in our sole discretion, replace the product. Whether a product is replaced shall be determined on a case-by-case basis by us. If you need to request a replacement product, contact us at jthinnes@plumpjack.com. If you have any questions about your order, shipment, or any of the products, please let us know. We are happy to help! Feel free to email us at noe_store@plumpjack.com or give the shop a call at 415.282.3841.

Location

  • 4011 24th St
    San Francisco, CA 94114

  • Monday-Thursday: 11AM-8PM
    Friday-Saturday: 11AM-9PM
    Sunday: 11AM-6PM